Assistant Health & Fitness Manager

  • Job Reference: BIRCHAHFM01
  • Date Posted: 24 April 2022
  • Recruiter: Birchwood Park
  • Location: Dartford, Kent
  • Salary: £22,000 to £24,000
  • Bonus/Benefits: Golf, Fitness, Meals, Free Parking
  • Sector: Health and Fitness
  • Job Type: Permanent
  • Contact: Birchwood Park
  • Email: s.young@birchwoodparkgc.co.uk

Job Description

  1. The delivery of excellent services at all timers to ensure customer satisfaction and maximise membership retention. To provide day-to-day management, and assist in the overall management of the health & fitness facilities.
  2. The Assistant Manager will deputise in the absence of the Fitness Manger with the smooth functioning of all aspects of the health & fitness facilities.
  3. Ensure health and safety policies and procedures are followed; all whilst promoting the highest levels of customer service and staff engagement.

Responsibilities of this role will include (but are not limited to):

  1. To assume the responsibilities of the Health & Fitness Manager in their absence and take on a Duty Manager role when on shift, which will include supporting other departments within the club.
  2. Contribute and help deliver our company values to the high standards.
  3. To help lead and deliver the operational excellence of the fitness club.
  4. Opening and securely closing the club depending on shift.
  5. Completing daily checks when on shift as per the normal operating procedures as well as ensuring the team are completing these to a high standard.
  6. Daily monitoring of equipment and the facilities, monitoring and recording cleanliness of the equipment and reporting any damage or faults and then take appropriate action to rectify damage and faulty equipment.
  7. Review the staffing requirement with the Health and Fitness Manager to promptly hire fitness instructors/lifeguards and cleaning staff.
  8. Support the Health & Fitness Manager in leading and developing high performing teams through effective training, people management, development and retention, lead the team by creating a positive and approachable impact on all the teams.
  9. Support the Health & Fitness Manager by ensuring the club is properly resourced, and staff are optimally deployed to deliver business objectives; providing emergency shift cover across the club as required.
  10. Assist the Health & Fitness Manager in ensuring that all contracts, licences and documentation required for the safe and effective operation of the fitness club are in place and adhered to consistently.
  11. Be involved and support the studio co-ordinator, swimming co-ordinator, lifeguards and cleaning team in the day to day running of the facilities.
  12. Keep ESP updated with customer bookings, rota, and class activities.
  13. Monitoring the pool, plant room checks, testing the quality of the water, regular checks of the pool, spa area and changing facilities and its users.