Sales & Client Experience Executive

  • Job Reference: WHGCSALESEXECNOV21
  • Date Posted: 29 November 2021
  • Recruiter: Wycombe Heights
  • Location: Loudwater, Buckinghamshire
  • Salary: £22,000
  • Bonus/Benefits: Commission, Golf, Meals, Free Parking
  • Sector: Front of House / Customer Service, Sales & Marketing
  • Job Type: Permanent
  • Contact: Wycombe Heights Golf Centre
  • Email: careers@bglcompany.co.uk

Job Description

We are looking for a Sales & Client Experience Executive to join our team at Wycombe Heights Golf Centre!

This full-time role will include generating revenue for all areas of this multi-faceted business.

We are looking for someone who is passionate in delivering sales results whilst maintaining excellent customer service in a friendly and welcoming manner. Experience of working in sales within the hospitality sector is preferred, but an outgoing, results driven individual with a passion for sales and service is key.

Wycombe Heights Golf Centre is a go to destination for families, visitors, and golfers, as well as being the proud golfing sanctuary to many loyal members.

The successful candidate will be proud of where they work. Aside from 2 fantastic golf courses, Wycombe Heights boasts a fantastic food & beverage operation and Top Tracer driving range, providing both golfers and people looking to find new, fun and innovative ways to socialise the perfect destination.

As Sales & Client Experience Executive, working both individually and as part of a team, you will report into the Senior Sales Executive. You will be responsible for achieving monthly sales targets across numerous revenue streams. Your duties will include:

  • Handling customer sales enquiries from start to finish of events from golf membership, driving range, events, golf days, weddings, meetings, and Christmas.
  • Ensuring excellent delivery of member and client experience through positive communication and engagement.
  • Maintain a good knowledge of all our products and services, actively upsell to our customers.
  • Maintain an accurate customer CRM and follow up at specified times.
  • Hit and exceed completed call targets
  • Understand customer needs and maintain accurate information to provide a solution-based quotation.
  • Being pro-active with lead generation and help to build a local network.
  • Help with marketing and sales initiatives.
  • Working to retain members through service and initiatives.
  • Conduct needs-based tours, tailored to our prospects needs.

Benefits

  • Competitive Salary
  • Playing and practice privileges
  • Lunch whilst on duty
  • Free parking
  • Generous Commission structure
  • Fun and rewarding work environment where you will be valued and able to make an impact.
  • Opportunities of progression within the group

Further working details

  • 40-hour contract working a shift pattern across the week, including weekends and evenings.
  • Flexibility to work across our opening hours (core hours between 9am-8pm).
  • 28 days annual leave