Sales Manager - 12 month fixed term contract - Oct 21 - Sep 22

  • Job Reference: BURHILLMATSM22
  • Date Posted: 3 September 2021
  • Recruiter: Burhill
  • Location: Walton-on-Thames, Surrey
  • Salary: £33,000 to £35,000
  • Bonus/Benefits: Commission, Golf, Meals, Free Parking
  • Sector: Sales & Marketing, General Management
  • Job Type: Permanent, Temporary
  • Contact: Craig Fenemore
  • Email: careers@bglcompany.co.uk

Job Description

POSITION:                    Sales Manager - 12 month fixed term contract - Oct 21 - Sep 22

 

RESPONSIBLE TO:        General Manager and indirectly to Group Sales Manager

 

RESPONSIBLE FOR:

  •  Achieving monthly and annual sales targets for Membership, Functions and Group Golf.
  •  Managing the team of sales advisors (and event co-ordinators/administrators where applicable) to achieve the required KPI’s and results.
  •  Inducting, training and providing continuous development for each sales advisor.
  •  Conducting monthly observational feedback using the telephone and tour assessments with each advisor.
  •  The recruitment of sales advisors in conjunction with General Manager and Regional Sales Manager.

 

DAILY TASKS INCLUDE:


  •  Handling Telephone enquiries following the company standard by fulfilling the criteria set out on the Telephone Enquiry Assessment Forms.
  •  Touring prospective members around the course/club following the company standard by fulfilling the criteria set out on the Tour Assessment Forms.
  •  Responding to Web Enquiries in a timely manner by telephone where possible.
  •  Processing prospect information accurately onto the prospect system and following up all enquiries by setting actions on the prospect system accordingly.
  •  Processing new memberships, events and group golf bookings onto the system accurately and correctly.
  •  Setting, reviewing and managing daily KPI’s
  •  Planning and delivering effective lead generation to produce desired results

 

RESPONSIBILITIES:


  •  Knowing the product, and that of our competitors.
  •  Ensuring that all sales procedures are being correctly implemented and used to generate new leads and convert enquiries to business.
  •  Being self-sufficient on lead generation, through effective follow up calls, initiating referrals, outreaching and any other means as appropriate
  •  Own conversion rate in line with the company expectations.
  •  Attending Sales Meetings when appropriate.
  •  Meeting deadlines.
  •  Being fully conversant with the Club’s Health and Safety policy and emergency procedures for fire and accident, reporting any accidents in the prescribed manner.

 

OUR VALUES:

 

We expect all our staff to strive to:

 

  • Maintain open and honest communication with our customers, both internal and external, at all times.
  • Create and have a positive impact on our local community.  Supporting regular neighbourhood events and working closely with society.
  • Protect and nurture our environment, consider everything from alternative work methods through to maintaining and supporting our local wildlife.
  • Support each other in everything we do, recognised and develop each individual’s potential.
  • Take complete ownership of their own actions and have pride in what they do.
  • Deliver to our customer’s consistent high levels of service, quality and value in everything we do
  • Look for alternatives to what we do seeking out and exploiting natural resources.

 

Additional Information:

 

This Job Description has been prepared as a working document to identify the main areas of responsibility.  It is not intended to be a definitive statement of duties nor specifically exclude any tasks which may reasonably be required to be undertaken.

 

 

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