The Driving Range Assistant provides the first point of contact for members and visitors to our Driving Range, as such the role is instrumental in delivering a memorable experience, both in terms of presentation standards, and the welcome our guests receive.

If you enjoy interacting with people and providing excellent customer service in a fun and friendly environment then this job is for you.

We're looking for a part time Driving Range Assistant to join us on a casual contract, to offer additional support across our busy evenings and weekends.

What you'll be doing:

• Deliver outstanding service at the bar and with table service to range bays
• Welcome guests to our driving range at the range reception
• Support customers with Trackman technology – offering advice and troubleshooting when needed
• Ensure the safety of all guests using the driving range and compliance with range ball policies
• Monitor and maintain top-quality hire clubs and range balls – removing any damaged equipment
• Open and close the driving range with professionalism and care
• Uphold and enforce BGL’s company policies and procedures, including food hygiene, alcohol service, stock control, and health & safety
• Keep the range and facilities spotless, welcoming, and in top condition
• Collaborate with your team to quickly resolve any operational issues
• Report any maintenance concerns promptly
• Take on any additional duties as requested by management

About you:

• Over 18 years of age (essential due to the sale of alcohol)
• Energetic and enthusiastic with a proactive mindset
• A confident communicator with excellent customer service skills
• Team player who’s not afraid to roll up their sleeves
• Tech-savvy and happy to guide customers through our Trackman system
• Reliable, punctual, and professional at all times

Why join us?

• Be part of a friendly and passionate team
• Work in a lively, dynamic, and fun environment
• Great opportunity to develop skills in hospitality, and leisure
• Staff benefits and discounts across BGL venues