F&B Assistant

Posted 17 June 2025
Salary £10.19 - £12.21
LocationWoking
Job type Zero Hours
Discipline Golf
Reference001385
Contact Email c.thomas@hoebridgegc.co.uk

About the role

We're looking for engaged, fun loving individuals to join our team as Food & Beverage Assistants.

 

As a Food & Beverage Assistant your will work within a team to serve our members and guests, offering fantastic customer service and ensuring high standards are maintained.

 

 

KEY RESPONSIBILITIES:

 

  • Maintain positive and effective relationships with members and guests through an active presence in the restaurant and events areas, ensuring all customers and members receive a warm welcome and consistent high standard of service.
  • Greets customers utilising names where possible.  Offers customers the menu and informs them of specials and menu changes, making suggestions, and answering questions regarding food, beverages, and service.
  • Assist in the care and maintenance of all assets, inventory, and resources of the Food & Beverage division.
  • Ensure that Health and Safety procedures are complied with at all times.
  • Ensure personal level of compliance within the BGL Academy is 100% at all times.
  • Ensure all BGL procedures and policies are adhered to.
  • Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance.
  • Reviews daily bookings, functions sheets, table reservations etc.
  • Effectively up sells other items on menu, e.g.,  appetisers, desserts, mixed drinks, wine, coffee, etc.
  • Process orders through the ESP/check order system and serve as appropriate.
  • Check orders to ensure complete and correct order meets presentation and quality standards.  Serves courses at appropriate time intervals.  May package orders for take-out.
  • Serve alcoholic and non-alcoholic drinks as requested adhering to Weights and Measures compliance, utilising appropriate glass for order.
  • Maintains and follows sanitation and cleaning procedures e.g., glassware, equipment, storage areas, refrigerators; keeps bar and restaurant service area clean in a timely manner.
  • Completes all necessary side work, including filling salt/pepper shakers, separating linen, stocking of shelves and daily tasks as required.
  • Completes opening and closing procedures as per shift.
  • Maintain a strong network with fellow Food & Beverage team members to support robust collaboration.