VISION OF THE ROLE:

• To support the General Manager with the coordination and completion of all administrative tasks.
• To safeguard the long-term success of the Ninja Leisure division for its stakeholders, the Administrator will display determination and focus in ensuring that all the elements of Ninja Leisure administration are completed to the highest level ensuring compliance, accuracy and efficiency.

MEASUREMENT OF SUCCESS:

• The Administrator will be measured against key criteria:
• Operating profit (derived from income, retail and F&S sales)
• Annual measurement of staff engagement
• Customer loyalty measured by Net Promoter Score (NPS)
• Audits
• General / Assistant General Manager reviews, operational feedback, and personal objectives

KEY RESPONSIBILITIES:

• Support management with the care and maintenance of all assets, inventory, and resources of the location.
• Assist the management in implementing Health and Safety procedures that comply with up-to-date legislation, ensure they are clearly communicated, effectively monitored, and regularly reviewed.
• Prepare for, attend, and contribute to departmental and organisational meetings as required.
• Ensure recruitment is completed ethically and legally. Job descriptions and offer letters issued. Compliance with Right to Live & Work laws and references sought and confirmed.
• Oversee all employee absence and annual leave requests and documentation.
• Ensure personal compliance within the BGL Academy is 100% at all times.
• Maintain a strong network with fellow Ninja Leisure Administrators to support robust collaboration.
• Monitor all financial controls.
• Complete financial procedures for support office departments as required.
• Adhere and monitor compliance of purchasing policies and procedures.
• Ensure all BGL procedures and policies are adhered to.