VISION OF THE ROLE:

Supporting the Course Manager in the day-to-day management of the golf course/s and driving range maintenance, facilities, equipment, and greenkeeping team.

To continually improve and maintain the golf course and driving range outfield conditions to the highest possible standard utilising all available resources.

To safeguard the long-term success of Burhill Golf Ltd for its stakeholders, the Greenkeeping team will display determination and  focus in guiding all the elements of greenkeeping to the highest level ensuring that Aldwickbury Park Golf Club is recognised as the premier family-centric golf and leisure destination of the surrounding area.

MEASUREMENT OF SUCCESS:

The Greenkeeping team will be measured against key criteria:

Operating profit (derived from golf revenue/membership)

Annual measurement of staff engagement

Customer loyalty measured by Net Promoter Score (NPS)

Audit

General Manager reviews, Course Manager reviews, guest/member reviews, operational feedback, and personal objectives

KEY RESPONSIBILITIES:

Strategic

*         Assist the Course Manager to ensure that all aspects of greenkeeping are aligned with the overall strategy for the club.

*         Keep abreast of changes in the golf market in which the Aldwickbury Park Golf Club operates and use this knowledge to identify opportunities for all areas of greenkeeping.

Operations

*         Continually review and develop standard operating procedures for greenkeeping to enhance member and guest satisfaction whilst maximising revenue and profitability.

*         Assist in achieving a minimum of 95% in the audit.

*         To actively participate in the various tasks required in the maintenance of the property.  Including (but not limited to)  mowing, hole-changing, divot-filling, bunker raking, aerating, top dressing, fertilising, watering, spraying and pest control etc.

• To organise and participate in project works such as green, tee and bunker renovation, turfing, seeding, path work, irrigation, drainage, and fairway renovations etc.
• Understand fertiliser and pesticide rates, calibrations and maintain records.  Maintain up to date spraying qualifications.
• Maintain the effective operation of the irrigation system.

*         Assist in the care and maintenance of all assets, inventory, and resources of the greenkeeping division.

• To operate all the golf course equipment and golf buggies, including servicing and repair schedules.

*         Monitor turf quality, including checking for pests, diseases, soil moisture and thatch levels.  Report all concerns to the Course Manager.

*         To present the driving range outfield to the highest possible standard. This includes routine work throughout the year to maintain and improve the grass on the outfield.

*         To support the collection of driving range golf balls. This includes both manual and mechanical collections depending on the conditions at the time.

*         To ensure the quality of the driving range balls are maintained, removing from circulation any worn balls and working with the Head Professional to order new stock as required

*         Comply with all Health and Safety procedures.

*         Deputise for the Course Manager as required.

People

*         Ensure personal compliance within the BGL Academy is 100% at all times.

*         Maintain a strong network with fellow BGL Greenkeeping team members to support robust collaboration.

Financial

*         Complete month end procedures for inventory in line with BGL company stock taking procedures.

*         Adhere and monitor compliance of purchasing policies and procedures.

*         Ensure all BGL procedures and policies are adhered to.

Customer Experience

• Ensure that the greenkeeping team consistently deliver outstanding service levels to achieve maximum customer satisfaction.