Job Purpose 

To help and encourage customers to have a fun experience, while observing safe and sensible behaviour. 

To assist in serving customers at reception or café as required. 

Major Objectives 

Marshall the customers on Ninja course. 

Continuously monitor Health and Safety

Demonstrate excellent customer service

Provide guidance to customers and demonstrate techniques if required. 

Watch out for misbehaviour and clamp down 

Contribute to the smooth running of parties in co-ordinate with kitchen 

serve on reception desk as required

Take and check bookings following health and safety rules - safety briefing video and waivers are signed and attached before banding. 

Answer telephone and make sales calls. 

Take care payments 

provide excellent customer service proving guidance and support 

Sell branded items at reception 

Issue coloured wrist bands 

Maintain cleaniness throughout the shift 

Assist in cleaning at the end of the shift , inclusing vacume the course and cleaning wash rooms. 

Monitor car park 

Note: This job description is intended to ouline the objectives and duties involved in the role but we are a small organisation and all staff are expected to pitch in where necessary.